The anatomy of trust

I'm starting this blog with the intention of sharing my leadership journey and the learning along the way!  I commit to posting at least once per week.

Brene Brown - The Anatomy of Trust


What resonated with me is that marble jar moments make the difference.  Things like remembering names, attending funerals, sharing a lunch.  AND, ignoring opportunities to build trust is an act of distrust. 

Brene Brown introduces the BRAVING model which can gain clarity about why you don't trust someone:
• Boundaries: Did they overstep your boundaries, knowingly or not?
• Reliability: Are they unreliable? Do they do what they say they will?
• Accountability: Do they take accountability for their actions and make amends?
• Vault: Have they shared confidential information they weren’t supposed to?
• Integrity: Do they practice their values rather than simply profess them?
• Non-judgment: Have they judged in the past or come to interactions with an open mind?
• Generosity: Can you assume that they have done their best or acted with good intentions?

The next step is to get to know your people.  What makes them tick?  What are their strengths and weaknesses, how do they prioritize, what is their commitment on the team, what's important to them and why?

Take the time to identify what you need from your team, such as key metrics and project milestones, then share these with your people.  Explain what values need to be prioritized for specific tasks.  You can't expect to build trust for you.  You have to take actions to support your team to earn your trust.

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